Shipping Policy

The Toy Story

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We deliver our toys across Pakistan and work with reliable courier services to get your orders to you safely.

Order Processing

Orders are generally processed within 1–3 business days after confirmation. Processing may take longer during sales, holidays, or periods of high order volume.

Delivery Time

Estimated delivery is usually 3–7 business days after dispatch.

Delivery times can vary depending on:

• Your city or location

• Courier service availability

• Weather or other unexpected circumstances

• Public holidays and busy shopping periods

Remote areas may require additional delivery time.

Delivery Information

Please make sure your name, phone number, and complete delivery address are correct when placing your order. The Toy Story is not responsible for delays caused by incorrect or incomplete information provided by the customer.

Where available, tracking information will be shared after your order has been dispatched.

If your order is significantly delayed or you have any delivery concerns, please contact our support team.

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